Today marks my sixth week here at Trion and the time is truly flying by. As a new member of the Marketing and Communications team, I was very anxious to start my first day. Coming from an insurance/brokerage background and recently completing my bachelor’s degree in Communication Studies, I knew this would be a great fit.
Before Trion, I did not understand the complexity and all the behind the scenes details surrounding the benefits process. I have appreciated my team members’ patience while learning and comprehending new materials, policies and procedures. While I want to be successful in my role, my team recognizes it is not going to happen overnight. Everyone here understands it takes time to learn new things; they encourage and remind of this every day. I couldn’t be happier with my decision to join an amazing team.
Some might think now that open enrollment is here everyone is stressed and frantic, our team actually has an immense communication strategy for each client. I greatly appreciate all the hard work and dedication the team gives. Here are a few things I’ve noticed during my time at Trion.
Communication all around.
There is constant communication throughout the departments. I have been in many positions (and, I am sure you have too) where there has been a lack of communication between co-workers. At Trion, we have weekly meetings to make sure everyone is on the same page. When it comes to projects and assignments, team members are very well prepared. Everyone openly shares what they are working on and when they are unavailable so the next person can jump in. My team members take the time to clearly communicate with me about assignments, products and services to ensure I fully understand.
Collaboration is essential.
Having an open environment where we are free to share our thoughts and opinions, adds value, insight and creativity. My team members are always encouraging me to contribute my ideas and feedback on all projects. Everyone expresses their viewpoints and it’s taken into consideration. Throughout my professional experience, I have worked for many companies where my ideas didn’t matter. When I wanted to speak up and voice my thoughts and concerns, I felt inferior or second-guessed myself. There is none of that here at Trion and I love it. Even if my idea is crazy and doesn’t make any sense, it is good starting point and other team members can run with it.
Clients come first.
We provide above-and-beyond exceptional services to our clients. Making them happy is what keeps us coming in everyday. My team members constantly meet our clients’ requirements and expectations on a daily basis. There are a variety of communication materials for each client; and we customize it to their needs. The team spends a lot of time and effort creating content and visuals to engage readership and educate employees. Utilizing timelines and weekly check ins ensures the materials are presented in a timely manner. We proof and edit all documents multiple times to be certain the content makes sense and there are no errors.
Check out our portfolio page to see previous communication materials for our clients. Let Trion’s communication team help you customize communications to fit your employees’ needs.