How to Support Strong Mental Health in the Workplace

How to Support Strong Mental Health in the Workplace

May is Mental Health Month. Your employee’s mental well-being matters year-round. But this month is an opportune time to communicate with your employees about how you support them.

Good mental health is not just necessary for your workers’ total well-being, but it also benefits you as an employer. Mental health conditions contribute to 62 percent of missed work days. That’s according to the 1,850 U.S. employed adults surveyed for the 2019 Unum Mental Health Report.

Whether you have a fully-developed set of benefits that address mental health in the workplace, or offer employees general wellness resources, communications is key. Here are some great programs and messages to promote as part of a communications strategy around Mental Health Month.

Teach Employees How to Use the Employee Assistance Program

Your company may offer its workers an Employee Assistance Program (EAP). Such programs often include several free sessions with professional therapist or counselor. This is gold, especially for someone who is struggling and doesn’t know where to turn or have a lot of money to spend.

Sadly, many employees don’t understand that an EAP is part of their benefits. The Unum report found only 38 percent of employees knew they had access to an EAP. It’s up to you to help them understand its offerings and advantages.

Use messaging to explain the program benefits and reassure employees about confidentiality. Privacy matters. Sixty-one percent of employees said there was a social stigma in the workplace towards colleagues with mental health issues. Design a mail-to-home postcard that explains step-by-step how to use the EAP. Since most EAP’s extend to dependents that communications method gets home to spouses so they know can take advantage.

Encourage Employees to Take a Stress Reduction Class

A program doesn’t need to be specifically about mental health in the workplace for employees to benefit. Mindfulness can benefit all staff, regardless if they have a diagnosed mental health condition.

Consider hosting wellness seminars. With the help of strong communications and promotion, they will be well attended and regarded by employees. I have personally benefited from a Stress Reduction session and a Mindfulness, Meditation and Relaxation session sponsored by my company.

There are lots of ways to promote these seminars, like email, posters and desk drop flyers. It’s also important to:

  • Engage frontline managers. Give them the details to understand the impact of stress management on employee well-being and performance. Employees need to feel confident that their managers support their decision to take the time to attend a session
  • Create a seamless sign-up process so employees can enroll easily and directly. This will make them more likely to take action.
  • Offer both in-person and online sessions that capture remote workers, too. Or, if budgets allow, offer repeat sessions at different times of day or different times of year. 

Remind Employees to Take a Break

Time away from the office is important for mental well-being. Even the occasional short break throughout the day can make a difference. Encourage employees to take them.

  • Promote mobile apps, like Calm or Headspace, that help employees get the most from brief moments of revitalization. Write and distribute a communication about these options. With some guidance, staff might be motivated to download one.
  • If your office is close to a walking path, or park , encourage them to get out in nature, which research shows has a restorative effect. Start a lunch-time walking club that can be done outside or even inside, if the weather is bad. This has the added benefit of socialization, which also boosts mood. A flyer on the breakroom fridge would be an eye-catching way to communicate about this program.

Vacation time is crucial for mental health. Remind employees about your vacation time policy and help them understand why it’s important. Feature the voices of senior leadership in communications so employees know they support time off. Since May is the time many people start planning their summer vacations, it’s a great time to drill down into this message. Also remind folks about your employee discount program and how to save on rental cars, hotels, attractions, etc.

Promote Charitable Efforts

Use your voice as a company to support mental health in the workplace and let employees know it’s a priority. Make a corporate donation to an organization that promotes mental well-being. Or, you may want a more hands-on approach. Organize a company team to participate in a charitable outing, like the National Alliance for Mental Health walk or the Out of the Darkness walks from the American Foundation for Suicide Prevention.

In this case, you need consistent communications both inside and outside of Mental Health Month. Create a how-to tool kit for managers, so they can talk up charitable events at team meetings and engage participation. The presence of leadership at such events is a morale booster. If you’ve done a walk before, ask staff to share photos. Post them on the company intranet to raise feelings of camaraderie. If this is the company’s first time, no need to reinvent the wheel. Many charities have media packages to download and distribute.

Mental health in the workplace matters to everybody—those who struggle with their own mental health issues and those who want to support them. Take the time this month and every month to communicate that your company values its workers’ total well-being.

Danielle Love

Written by Danielle Love

Danielle is a benefits communications specialist, working on behalf of clients to write, edit and design dynamic print and virtual communications. She also manages the Trion Communications blog, which highlights the practice’s diverse areas of expertise.

Trion Communications Danielle.Love@trion-mma.com

What Your Younger Employees Need to Know About Life Insurance Policies

What Your Younger Employees Need to Know About Life Insurance Policies

Most of your younger employees don’t think that a life insurance policy applies to them. For the most part, they’re still healthy. For another, many haven’t yet married or had children, and see an investment in life insurance as a waste of money.

And yet, the truth is life insurance can be meaningful for everybody, no matter their age or stage of life. The challenge is to help them see how they can benefit from a life insurance policy when they’re not convinced they need it just yet.

That’s where effective communications come in. Use the right strategy and tactics to encourage younger employees to take a look at life insurance. Help them see its value and embrace that idea that it may not be as expensive or unnecessary as they think. To the contrary, buying a plan now may very well save them money down the road. Here are four tactics to get your younger employees to consider a life insurance policy.

1. Remind Them Insurance Protects Their Loved Ones In Case Of The Unexpected

While nobody ever wants an accident or injury to happen, the fact is it does at any age. That’s why your younger workers should consider a life insurance policy. It protects their family members from having to worry about paying for a costly funeral. If employees are aware of this huge expense it could sway them to buy a plan. Then they wouldn’t feel guilty about leaving those expenses up to someone else.

2. Convey That Plans Are Affordable

Let them know that you, as their employer, already offer them a basic life insurance policy. Show them the value of buying supplemental life insurance on top of it.

If your company doesn’t already offer it, think about adding supplemental life insurance to your voluntary benefits. Your employees will appreciate the convenience of one-stop shopping for benefits. Supplemental life insurance normally only costs healthy people in their twenties a couple pennies to the dollar per month. It is worth the investment to buy supplemental coverage, as it will not put a dent in their pockets.

3. Promote Now, Save Later

One of the easiest incentives for your younger employees to consider life insurance policies now is that they’re less expensive. Although they may not feel they need life insurance right now, they know they will need it later in their lives. This is a great selling point. Use side-by-side comparison charts and coverage examples in your communications to show them the value of buying when they’re young.

4. Show Them the Stakes

Most younger employees don’t consider the stakes involved in not having life insurance coverage. The risk of disease and death is lower for the young and healthy, but the unexpected can happen. And if it did, how would their loved ones fare? Employees need to understand life insurance offers them and their families’ important protection. Their families won’t go into debt paying for their care or funeral expenses.

Younger employees should consider other expenses too. If a parent co-signed on a private student loan, they would be responsible for the balance. That can be a hefty sum.

Employers should communicate to younger employees that life insurance is indeed for everyone. Help them see the wisdom of buying a life insurance policy at an earlier age. It is an important way for employers to help their people stay healthy—physically, mentally, and financially.

 

Paige McQuillen

Written by Paige McQuillen

Paige McQuillen is a summer marketing intern for Trion. She is a rising Junior at the Catholic University of America in Washington, DC, where she majors in Marketing. Paige enjoys using her creativity in her writing and has previous experience with blogging.

Trion Communications paige.mcquillen@trion-mma.com

Why Do I Need Identity Theft Protection Benefits?

Why Do I Need Identity Theft Protection Benefits?

We hear stories every day about the perils of identity theft. It can not only impact a person’s credit, but in some cases, their entire lives.

ID theft is not an isolated incident. In fact, identity theft was the number one complaint consumers made to the Federal Trade Commission for 15 consecutive years.

Do you offer your employees a robust identity theft protection plan as part of their benefits package? About 36% of companies offer some form of ID theft protection services as an employee benefit. This voluntary benefit is a great way to distinguish you as an employer who cares. Employees have a sense of security when they know they have a plan to protect their finances and future.

If enrollment in this benefit is not as robust as it could be, maybe it’s time to beef up your communications.

Promote the Need for Identity Theft Protection

Your employees may have questions about identity theft protection services. What exactly is ID theft? How is it different from credit card fraud? Why do I need ID theft protection? Communications should seek to solve these concerns.

Lay out the stakes. Credit card fraud is a quick and deliberate attack that’s solved with a phone call to the credit card company. Identify theft is more complicated since it’s designed to duplicate a person’s identity. The thief’s goal is to take as much as they can until they are caught. If employees are not protected by a solid ID theft plan, they could potentially lose everything

In today’s world, most hackers launch network attacks where they attempt to crack weak passwords. Add to the benefit and point employees in the direction of training to learn about safe data management practices. These include the use of strong passwords and the avoidance of suspicious email links and websites.

Communicate About ID Theft Protection During Open Enrollment

During open enrollment, your employees feel overwhelmed as they try to navigate through all the options.  After learning about their other benefits, they might not have the bandwidth to process more information. Identity theft protection is usually an employee-paid benefit. So, use your communications to emphasize its worth.

Make it easy with targeted pieces of information about ID theft protection services. Lay out what the benefit entails and why it makes sense. Recovering from identity theft is a stressful process that takes time and money. A protection plan assists with some of the associated costs. These can include phone bills and postage, notary fees, costs of obtaining credit reports, and maybe legal fees. Of course, each carrier’s benefits will differ.

Carriers will have resources you can mine for data, so why make more work for yourself? Use those materials for source information and to answer common questions. Attach downloadable fact sheets to videos, place flyers in gathering spaces like lunchrooms and copy rooms and ask managers to distribute materials in meetings.

Engage with Real-Life Stories About the Value of ID Theft Protection

Engage employees with real-life scenarios that show the benefit in action. Stories add credibility behind the value of the ID theft protection benefit and create connections. Employees love to read about their co-workers and how the company’s benefits make a difference in their lives. Use stories throughout your various communications— newsletters, videos, even posters with pictures.

Helping employees stay safe and secure and protect their personal information is a great service. Thorough communications help employees appreciate the value of this benefit.

 

 

 

 

 

 

 

 

 

 

Sharon Tucker

Written by Sharon Tucker

Sharon is an experienced marketing and communications professional who specializes in multi-channel marketing strategies. She enjoys the process of strategizing and implementing communication solutions that maximize the opportunity to educate, motivate and empower employees to make the right benefits decision for their family’s needs.

Trion Communications sharon.tucker@trion-mma.com

To Email or Not to Email

To Email or Not to Email

One of my clients recently asked me to make sure that all of her written communications used either “email” or “e-mail.” All consistency of style had been lost in a flurry of internal stakeholders reviewing and editing multiple drafts, leaving a mishmash of “emails” and “e-mails” in their wake. My client really didn’t care if the hyphen was used or not; “…just pick one,” was her only direction. Easy enough, but now the challenge becomes to hyphenate or not to hyphenate.

My own preference, and I could argue it’s the correct one, is for the less conservative “email.” After all, the Associated Press Stylebook, the de facto style and usage guide for much of the news media, dropped the hyphen way back in 2011. Even the staid New York Times finally succumbed. Unlike my client though, I’ve found that many people stubbornly cling to those hyphens, as evidenced by the continued use of the archaic “co-pay” and “co-insurance”.

But why does it matter? After all, it’s not really wrong to use “e-mail”, or for that matter “co-pay”, it’s just out dated, right? True enough, but the thing is, somewhere, someone reading your communications will know the difference and to that person, you’ve lost some credibility. That’s why it’s so important to pay attention to the details when it comes to punctuation and style.

Language, like the benefits marketplace, is constantly evolving. With that said, consistently following current writing style guidelines is a hallmark of well-executed, professional communications that are sure to make the impression you want.

Of course, if you’re a busy HR manager like my client, you probably can’t spare the time to worry about hyphens and the like. Luckily, there are communicators like me for that!

Heidi Laubach

Written by Heidi Laubach

Trion Communications TrionCommunications@trion-mma.com

New Year, New Success!

New Year, New Success!

Happy New Year! As my colleagues and I return back to work after the holidays, getting back into the swing of things can be quite challenging. To help ease the transition and set the stage for a successful year, we take these first couple of weeks to reflect on 2016, and plan for the year ahead.

Communication and collaboration is an essential part of this process. We think about what our goals are collectively for the business as a whole, for our team, and for our own individual personal and professional development.

In the spirit of setting us all up for success in the new year, I’d like to share some tips that I feel have contributed to the success of our team here at Trion.

Weekly Meetings:

I have never worked in an environment where colleagues hold so many meetings. At first, this was overwhelming – meeting constantly and discussing many topics which I did not fully understand.

But now I realize the significance of gathering in a conference room for an hour or two to discuss the week ahead. We can openly discuss upcoming projects or assignments, our progress and feedback, and suggest ways to be more efficient. It is extremely important that everyone is on the same page. This way everyone has a full understanding of what the team is working on.

Project Plans:

There are a variety of projects we work on daily. Some may take anywhere from a day to a month, even a whole year, to complete. There are also ongoing assignments — those that are built into our routine and our marketing plans.

Additionally, we frequently receive requests that are outside of our plan of action. When they come in, we draw up a plan as to what is being requested, how it can be achieved and who will work on the project. This way, the work can be distributed evenly amongst the team. We can also take the initiative to own certain projects if we realize our team members are busy with other assignments.

Put it on the Calendar:

Our team is great about communication! We have a shared calendar, which every team member has access to, where we house all of our projects. These can be anything from email blasts to trade shows to meetings.

We place anything with a deadline in our calendar ‒ this way the entire team can see what we have coming up in the weeks/months ahead and who the project owner is. This is tremendously helpful to have on hand should any questions arise or someone needs assistance with a project.

Keep a Log:

This may be more of a personal task and coincides with our project plans and team calendar. Keeping track of all the assignments and projects I work on throughout the year is valuable. I create a spreadsheet with the name of the project, a brief description, the date I started and completed it, and what worked best or needs improvement.

This gives me a physical document to show to my boss and/or colleagues if needed, and comes in very handy during the annual performance review process. I can also use it as a tool to reflect upon everything I completed and achieved during the year, and look for ways to become more effective for the following year.

Best wishes for success in 2017!

Jaymi Crowding

Written by Jaymi Crowding

Trion Communications jaymi.crowding@trion-mma.com

‘Tis the Season

‘Tis the Season

In the blink of an eye, we find ourselves gearing up for another holiday season, welcoming a fresh start and a new year. Where does the time go? As 2016 comes to a close, we begin to think ahead to 2017 and what the new year may hold: career goals, travel adventures, home and family changes…

It’s difficult to ignore this season’s abundance of ad campaigns and news headlines centered around the topic of new year’s resolutions, which consequently leaves you feeling pressured to create that master list of ways you are going to better yourself (and your family, and your friends….and the whole world for that matter!) Assessing how you will actually check these things off your list is enough to make your head spin.

So, here’s a resolution to solve your conflict with resolutions (see what I did there?): be realistic. There are many benefits associated with the process of self-assessment and establishing goals to better one’s self, but do yourself a favor and be realistic. Use your new year’s resolutions as motivators – don’t let them become discouragers by asking yourself to tackle the issue of global warming in one weekend.

Here are a couple tips to help you generate a (realistic) resolution list for 2017.

Start small: Quality, not quantity. You don’t need a five-page list of goals and resolutions to set yourself up for a productive year. Keep it simple and begin by identifying a small task you’d like to complete that may contribute to a larger goal. You can piggyback off the first step throughout the year and before you know it, you’ll be on to bigger and better!

Don’t put all your eggs in one basket: I’m sure you’ve heard that before, but it’s worth saying again here. It’s a risk to invest all of your time, money or emotions into one thing, and while this can sometimes be rewarding, it also creates potential for a big letdown. As you consider your goals and resolutions for 2017, try to spread the wealth by focusing a bit of attention on your personal life, another bit on your professional goals, and some on your health, environment and/or family life. And, of course, if you’re looking toward strengthening your communication strategy or improving your employees’ knowledge of benefits, check out the many ways our team at Trion can help!

Acknowledge your successes: Finally, as you’re gearing up for another year of health, happiness and productivity, be sure to take some time to reward yourself for all you’ve done this year. ‘Tis the season for holiday treats, so indulge in that cookie platter and carve out a little time for some well deserved R&R!

Written by Tarin Dooley

Trion Communications tarin.dooley@trion-mma.com