A keystone of President Trump’s campaign was getting rid of the Affordable Care Act. Even before he took office last week, speculation about what might happen to the law was ubiquitous in the media.
For most employers, it’s probably too early to address the ACA within your organization. But if ACA gossip is spreading among your employees, you might want to consider some proactive communications. After all, nothing dispels water-cooler rumors as effectively as clear and honest information.
You might be thinking, “What is there to say? We are still trying to understand the current landscape and have not made any plans to change anything so far.”
Well, that’s exactly what you want to tell your employees. Here are a few tips to create an effective communication:
Start with a clear statement about what’s happening. You know there has been a lot of talk in the media, and you know the President signed an executive order on January 20 to “waive, defer, grant exemptions from, or delay the implementation” of any provision of the law (see the latest Trion HCR Alert for more on the executive order). However, Congress has not yet acted to repeal the law, and there’s no clear replacement on the table.
Next, tell employees where the company is. Say what you are doing – are you’re sitting tight and waiting for Congress to act? Are you working with your broker, legal counsel, etc., to understand the implications?
Say what you’re not doing, too, especially if you’re hearing specific rumors (e.g., “We’re not going to have benefits through the company anymore.”). If you are not currently planning to make any changes to your benefits strategy as a result of what’s happening now, state that clearly.
Be careful, however, that you don’t create misconceptions. For example, just because you’re not planning to change anything right now, doesn’t mean you won’t in the future. In fact, depending on what happens with the ACA, you may have to. And you will still do your due diligence at renewal time and may make some changes, like you always do – as of right now, the ACA’s fate won’t change that.
At the end of the day, employees want to know whether the rug will be pulled out from under them. Employer-provided benefits pre-date the ACA by decades, so pretty much all of your current workforce has known that world, even if they haven’t always worked in a job that offered employer benefits.
To assuage concerns, re-state your commitment to the health and well-being of your employees, to be executed in a way that is sustainable for the company and compliant with all applicable regulations. That’s what you do now, what you’ve been doing for years (long before the ACA), and that’s not changing.