Ask any professional to tell you a key to his /her success, and you’re likely to get an answer like this: “I had a mentor earlier in my career who taught me a lot.” Mentors can provide professional and personal benefits to their mentees. There are serious benefits for themselves as well.
Mentoring is a positive experience. Mentors feel a sense of personal fulfillment by paying it forward. They contribute to the company by helping to keep talented employees.
Trion has a corporate mentorship program through its GROW initiative—Growth and Relationship Opportunities for Women. While women are encouraged to participate, it is by no means limited to women. The mentorship program is now in its second year. It’s a complete success, partly because of the effective communications the mentorship committee uses to get the word out.
Of course, it’s a challenge to coordinate such a program. All the participants are busy professionals, so it presents logistical difficulties. In the case of the GROW program, the committee solicits applications from those who want to take part, then holds a meet-and-greet. At this event, the prospective mentors and mentees each get eight minutes to get to know one another. Then, the mentees each submit a list of their top three choices for a mentor. The committee matches up pairs and holds a short training session. The mentors and mentees take it from there.
One key to the program’s success is the large awareness the committee created through communications. It uses a three-channel approach, which has proven effective.
Channel 1: Email
As the program’s launch approaches, the committee sends out many emails to inform the whole company the launch is coming soon. There is an application attached to the first email. The emails talk about past participants’ positive experiences, the timeline, and what new participants can expect. They have a sense of urgency but a positive tone to try to get potential participants excited to sign up.
Channel 2: Print/Newsletter
Each quarter, the overall GROW initiative publishes a print newsletter for the entire company. The newsletter describes the different, upcoming events and program. In the issue before the launch of the Mentorship program, the committee publishes one or more articles about the program. Topics include interviews with prior participants, benefits that mentors or mentees might enjoy, or program details.
Channel 3: Word of Mouth
The committee encourages participants in the corporate mentorship program to talk about their experiences—good or bad. Honest feedback can help the committee make changes, although the feedback for this program has been very positive. Word of mouth creates a buzz for the program and can reach colleagues that may have missed the other communications channels.
With this approach, Trion’s mentorship program looks to continue its success far into the future in large part thanks to effective communications tactics.