How We Work

We meet your employees where they are, developing a comprehensive strategy and using tactics that translate complex concepts into user-friendly information employees can use to make good decisions.

We work closely with our clients to understand their history and unique risk factors. Then, we follow a solid process to keep projects moving and ensure quality. The following chart will give you an idea of how it all comes together.

Phase 1: Planning
  • Project Kick-off meeting
  • Identify audiences, key messages, and desired actions
  • Select appropriate media, delivery methods
  • Identify key milestones
  • Assign roles and responsibilities
  • Establish metrics

Phase 2: Execution
  • Employee listening, executive interviews or focus groups
  • Develop theme and graphic approach
  • Create detailed project timelines
  • Content drafting, plus quality review process
  • Graphic design and layout

Phase 3: Measurement
  • Project debrief meeting
  • Enrollment outcome, biometric screening participation and findings
  • Review goals, metrics and other measurements or participation
  • Create and administer follow-up polls and/or focus groups
  • Anecdotal feedback

Now, after having worked with Trion’s communications specialists, all I can say is “wow.” They’ve helped us create a brand for our approach to employees, engage employees through video and audio, and think more creatively about our communications. Each project has a plan that is adhered to. Deliverables are provided on the day they’re due – if not earlier…I feel as if a true partnership has developed.

—Vice President, Human Resources, nationwide property management company