We’re almost there! We can see the light at the end of the tunnel as the annual Open Enrollment (OE) season winds down. Phew!
Perhaps you now have time to prepare a home-cooked meal for dinner instead of hitting up the Uber Eats number currently featured in your speed dial. It’s time to give yourself a pat on the back for all the hard work and let yourself breathe a sigh of relief.
As you look forward to the end of the Open Enrollment season and getting into the holiday spirit (can you believe it’s already that time?!), it’s important to consider the overall experience. What went well, what didn’t go so well? What were your strengths and weaknesses? What did you learn? Perhaps not everything went as smoothly as you would have liked, but there is always the ability to learn from your mistakes and make improvements.
Here at Trion, our Communications Team Leader, Jill Sherer Murray, embraces this particular learning method by hosting an annual Open Enrollment Debrief meeting. This gives us a chance to get together to discuss the happenings of this year’s Open Enrollment season, and share what worked and what didn’t. Reflecting on our different processes and procedures, and assessing the results, enables our team to build off of what we learned and polish our strategy or establish a new plan for the next year. Something that may have caused a headache this year can be talked out and analyzed in order to identify a more efficient and effective procedure to reduce the headaches next year.
Don’t wait – get it on the calendar now! Book a time slot in early 2018 so the debrief is on your team’s radar, and participants can make note of anything they may want to discuss while OE thoughts are still fresh.
Life is a constant cycle of living and learning. It’s remarkable to see the improvements that can be achieved based on simple experience and awareness.